Affirm FAQ



How do I sign up?

If your basket is eligible for ’Pay in 4’ with Affirm, the option will be presented at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Affirm and accept the terms of your payment plan.


Where can I use Affirm?

You can use Affirm on The Wandering Fox Emporium’s website.


Does Affirm do a credit check?

To learn more about Affirm and credit checks, please read this FAQ article on the Affirm help site.


How do I make payments?

At checkout, you can set up convenient, automatic pre-authorized payments that debited/charged your Canadian Visa/Mastercard debit/credit card.


Which payment methods are accepted?

Affirm currently accepts Visa and Mastercard credit or debit cards. Debit cards must have the Visa or Mastercard logo. Please note that prepaid cards are not accepted.


What if I can’t make a payment?

Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this contact form.


Are there late or NSF fees?

Affirm does not charge any late or NSF fees. For more information on fees, please see this FAQ article on the Affirm help site.


How do returns work if I paid using Affirm?

Purchases made using Affirm are subject to The Wandering Fox Emporium’s standard return policy. Any returns will be processed by The Wandering Fox Emporium, and your Affirm balance will be reduced, cancelled, or refunded accordingly. If The Wandering Fox Emporium has provided a refund to you via a gift card, you must still continue repaying your installment plan in full. For information on returns, review The Wandering Fox Emporium’s return policy here.


What if I need additional help with my payment plan?

For help with your payment plan or if you haven’t received your confirmation
email, please contact Affirm via their website.


What if I get declined from using Affirm?

Please use an alternate payment method to complete your purchase.


I still have questions.

For further information, please refer to the Affirm help centre or get in touch here.